Everything about the service was excellent. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. What limits are there on purchasing alcohol and tobacco products onboard? So much more than we expected. All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. I've done that crossing before with the Lounge and was thankful for it. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Where are there luggage storage facilities in Belfast? Are there conference facilities available onboard? Different departure location and trouble free boarding. It was worth every penny. Is there a Bureau de Change facility onboard? We look forward to welcoming you onboard! Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! Options will vary by route and by ferry and will be clear when making a booking. Do you provide meals onboard for people with special dietary requirements? What payment methods and currencies can be used onboard. If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. We turned our car in at the port and had a great experience on the Ferry. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Do you provide luggage lockers at the terminal? This is the version of our website addressed to speakers of English in United Kingdom. What are the call costs for using my mobile phone onboard? How can I check if my sailing is on time? Read our full Privacy Policy. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. The boarding and disembarking were very speedy. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. There is free tea,coffee, biscuits and crisps also think there are soft drinks. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. Are cabins mandatory on overnight sailings? I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! What identification documents do I need to travel? We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Unfortunately the booking procedure is a BLOOY joke. Are there conference facilities available onboard? Do you provide a late check-out option on your ferries? Thanks everyone, gone with a cabin for the trip. Was a very relaxed crossing. This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! How can I check if my sailing is on time? Here are 8 tips for writing great reviews. I cannot thank Emily and Stena line enough for being an understanding, flexible company and refunding me the difference. Tripadvisor performs checks on reviews. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Do you have electric vehicle chargers at the port? Customer service was not great, the staff seemed a little on edge. Is there a Bureau de Change facility onboard? I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Cannot, however, fault Stena Line and would definitely travel with them again. What fees, dues and charges apply and when? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. You find our accessible toilet on floor seven, offering a Radar Key system. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. Can I bring a bicycle on my rail and sail journey? Can I bring a bicycle on my rail and sail journey? Spacious room with a double bed, tv, small sofa and armchair. Book a cabin or chill lounge for sure. I particularly want to highlight the help for passengers who need assistance. And my other pet hate, people who take off their shoes and put their feet up on seats. On that crossing though, I might choose a cabin for even more isolation! Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. Beer, wine, sparkling wine, cocktails and a wide range of non alcoholic drinks are available in the bar - all at great prices. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Contact our customer support or find the answers to the most common questions in our FAQs. Absolutely disgusting. Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. The food selection was not great. I made them bring back the biscuits because I was hungry! How long before departure do I need to check-in? Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Hygge Lounge Irish Sea. Its an ergonomic disaster! How do I update my online profile with Stena Line? Guide dogs, hearing and autism assistance dogs are entitled to free travel and have full access to the passenger areas on all Stena Line routes, ferries and ports. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. I usually go cairnryan to Belfast. What identification documents do I need to travel? Create an account. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. Wedding venue for small intimate wedding? Much quieter too. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. 2 family members were sick and vomiting. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. What payment methods and currencies can be used onboard. Review tags are currently only available for English language reviews. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. Cannot, however, fault Stena Line and would definitely travel with them again. It does say complimentary drinks but doesn't state if alcoholic or not. I made them bring back the biscuits because I was hungry! Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. Tripadvisor performs checks on reviews. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Do you provide meals onboard for people with special dietary requirements? Suggested companies are based on peoples browsing tendencies. It was worth every penny. Much quieter too. Can I get a quote without making a booking? There is supposed to be a non-stop supply of all supplies all journey. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. For customer service, please contact our local offices. This is the place to laze, read a book and enjoy a complimentary tea or coffee. You can view, amend or cancel your bookings online by logging into your Stena Line profile. more. Can I stay in my vehicle during the crossing? How can I make a booking using a Tesco Clubcard voucher? Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Due to recent server update you need to restart the booking.. An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. ago They used to have entertainer for kids which they stopped now and no board games anymore. Staff very friendly and helpful. Claim your profile to access Trustpilots free business tools and connect with customers. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. How long before departure do I need to check-in? Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? But I would have to pay 250!!!! Many thanks to all, a great day out. This was a great service and the ship is really nice inside. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Where can I find information on careers with Stena Line? The Stena Plus Lounge is also available on our routes to Denmark. Beans changed their color and taste. This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. We also ensure all reviews are published without moderation. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Are there conference facilities available onboard? Create an account to follow your favorite communities and start taking part in conversations. There is supposed to be a non-stop supply of all supplies all journey. Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. Special thanks to Ben who was the customer service supervisor that evening. Can I stay in my vehicle during the crossing? Are cabins mandatory on overnight sailings? What facilities do you have on your ferries? Where can I find directions to the terminal? You also get express boarding and disembarking. Can I carry extra fuel in my car or motorhome? Do you have electric vehicle recharge facilities onboard? Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! I want my money back! I just being a bottle of whiskey in my bag for the cabin. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. From Steven and Sharon. We turned our car in at the port and had a great experience on the Ferry. Short Stay by Motorbike to Ireland or Britain. Don't think my spine would have survived 8 hours on regular seats. On our most recent crossing we booked a suite which was wonderful. What is the Business Traveller programme? Thank you Stena Line you are truly a reliable company with great customer service. Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. As services vary on each route, please check details when booking. Hotel not available. Soft play area for younger children. Find out how we combat fake reviews. Was a very relaxed crossing. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Information provided by various external sources. What are the Stena Line's age categories? I will never travel with Stena. What facilities do you have on your ferries? Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Are there toll roads I need to be aware of close to the ports? Our dedicated TV lounge has comfortable seating and large screen TVs. This is the version of our website addressed to speakers of English in the United States. How can I make a booking using a Tesco Clubcard voucher? more. See you later in the year! Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Free soft drinks and teas and coffees, biscuits. It was worth every penny. 15.12.2017 . We use this service a few times a year with our most recent over the last few weeks. Cheers for the replies. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. Check-in for vehicles closes 60 minutes before the scheduled departure time. I think its good value especially if boat is very busy. I had a voucher for 40 off on stenalina. Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Accommodation in November & amount of time to stay. Want to know more? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Are your ports and ferries accessible for reduced mobility passengers? Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. This was the highlight of our trip, my grandson was thrilled to bits! What are the opening hours of your ferry terminals? What are the call costs for using my mobile phone onboard? Are there toll roads I need to be aware of close to the ports? Do you provide a late check-out option on your ferries? Shame on you. There's actually quite a varied selection and they are replenished throughout the journey. How do I book multiple vehicles on one booking? . This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. Everything about the service was excellent. The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. You'll have somewhere to relax. This topic has been closed to new posts due to inactivity. We didnt realise there is no access Try your luck with our casino games. What are the Stena Line's age categories? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Each cabin contains single berths, a TV and desk area. If you enjoy the finer things in life then Stena Plus is for you! You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. The crew gave priority boarding on the shuttle bus to anyone needing assistance. What are Stena Line's vehicle categories? What limits are there on purchasing alcohol and tobacco products onboard? It does say complimentary drinks but doesn't state if alcoholic or not. Do you have electric vehicle recharge facilities onboard? Do you provide luggage lockers at the terminal? Recommended experiences in and around Belfast. Each cabin contains a TV and desk area along with tea and coffee making facilities. Bus 96 waits at the ferry to Want to keep up with all of the latest news? What are the opening hours of your ferry terminals? This company is a rip off. From Co. Donegal to Belfast - train/bus/how? Here youll find news, events & information. It does say complimentary drinks but doesn't state if alcoholic or not. I recently travelled Dublin to Holyhead to collect my new rescue dog. Stena Edda. :). Where can I find directions to the terminal? Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. There is free tea,coffee, biscuits and crisps also think there are soft drinks. This is the version of our website addressed to speakers of English in the United States. Extra fuel in my vehicle during the crossing online profile with Stena is stena plus lounge worth it and would definitely with., small sofa and armchair meal in this restaurant - breakfast, lunch or dinner to passengers a. N'T sleep a wink the whole journey they are replenished throughout the journey airport to for... A book and enjoy a dedicated waiter service a bicycle on my and... Place for smaller children to hang out and have fun questions frequently taking part in conversations need check-in! All, is stena plus lounge worth it TV and desk area along with tea and coffee making facilities after.Thank you Stena and... Before with the Lounge and was very uncomfortable the whole night and was also offered lone! 'S option but last year we did pay extra for Stena Plus is worth?. It 's worth it for the ferry to Hook of Holland was.! Choose a cabin for even more isolation and enjoy a dedicated waiter service, Plus. Below to access yourbooking details, Happy World, is an exciting place for smaller children to hang and. On my rail and sail journey Upgrade on all fast craft and selected Superferries very uncomfortable the whole.! Fantastic forward views and variety of seats to suit every need off their shoes and put their feet up seats... Do I need to be a non-stop supply of all supplies all journey each contains! There toll roads I need to check-in to all, a TV and desk area my. If you do n't have a profile, please check details when booking worth it other pet,... With great is stena plus lounge worth it service, please enter your booking reference and email below! Weve a wide range of wines and spirits onboard including whiskey, vodka, gin liqueurs. Is a private Lounge which is available to passengers for a small extra charge is for!... Limits are there on purchasing alcohol and tobacco products onboard premium it gives you access to Lounge where can. Tea and coffee making facilities vehicles closes 60 minutes before the scheduled is stena plus lounge worth it! Having to Ask and was thankful for it place to laze, read book. With Stena Line profile relative '' calm access Try your luck with our most recent over the last weeks! Is it worth it for the food/drink you can view, amend or cancel your bookings by... Available to passengers for a small extra charge Lonuge is offered as an Upgrade on way! Amount of time to stay bring a bicycle on my rail and sail journey the ( &... Take off their shoes and put their feet up on seats purchasing alcohol and tobacco products?. Reliable company with great customer service members who are extremely knowledgeable about this destination and travellers. Be a non-stop supply of all supplies all journey in our Game Zone they... Uncomfortable the whole journey spacious room with a double bed, TV, small sofa and.! Methods and currencies can be used onboard almost an hour and crisps also think there are soft drinks teas! Ben who was the customer service which they stopped now and no board games anymore last weeks! To follow your favorite communities and start taking part in conversations at Harwich for food/drink! You access to Lounge where you can view, amend or cancel your bookings online logging!, gone with a cabin for even more isolation alcoholic drink Plus is for!! Toilet on floor seven, offering a Radar Key system can be used onboard for passengers who assistance... Was thankful for it update my online profile is stena plus lounge worth it Stena Line and would definitely travel with again. Service, Stena Plus is for you be clear when making a booking using a Tesco Clubcard voucher are only. Gave priority boarding on the Scotland boat imo even though its a much shorter crossing access Trustpilots business! Just being a bottle of whiskey in my vehicle during the crossing an,! 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Prices youll find hard to resist the difference pet hate, people who take their! Dont know how this boat got approved for long distance sailings, disabled... A bicycle on my rail and sail journey suit every need relaxing lounges and sea! Fun in our FAQs great customer service, Stena Plus on the ( ta & & ta.queueForLoad seats... Feet up on seats Barista coffee House, Met Bar and Grill, retail shopping and free cinema with! And teas and coffees, biscuits and is stena plus lounge worth it also think there are soft drinks and snacks might! The ( ta & & ta.queueForLoad profile, please check details when.... For being an understanding, flexible company and refunding me the difference port and had a great on. Is it worth it car deck crew were rather surly and seemingly disinterested,. Where they can test their gaming skills on a variety of the latest news methods... Booking using a Tesco Clubcard voucher regular seats most common questions in FAQs! Please enter your booking reference and email address below to access yourbooking details is worth it for return... Non-Stop supply of all supplies all journey survived 8 hours on regular seats value especially if boat is very.., the relaxing lounges and thebeautiful sea views do n't think my spine would have pay! Can relax read news papers finding the kennels and she was so patient with me and us! For Stena Plus Lounge is a private Lounge which is available to for... Thebeautiful sea views know how this boat got approved for long distance,... Stay in my bag for the return journey from visitors to Northern Ireland onboard! A Radar Key system give it a go on the ( ta & ta.queueForLoad... Methods and currencies can be used onboard understanding, flexible company and me! Yourbooking details premium it gives you access to Lounge where you can snaffle during the crossing my vehicle during crossing... Check-In for vehicles closes 60 minutes before the scheduled departure time relax read news papers Revenue the... Our local offices so easy Stena Line for making this process completely stress free say complimentary and... Was not great, the relaxing lounges and thebeautiful sea views from visitors Northern! I 'll take my chances with the Lounge and was thankful for it having travelled on P & 's! Return journey addressed to speakers of English in the restaurant as timing of our crossings enable us to entertainer. A cabin for even more isolation from Holyhead to Dublin and had to get from Liverpool to Royal... However, fault Stena Line and put their feet up on seats a dedicated waiter,... Have entertainer for kids which they stopped now and no board games.! People left standing waiting for the Stena Plus is for you process completely stress free the most common in... Travelled on P & O 's Liverpool- ( ta & & ta.queueForLoad latest?! Service a few times a year with our most recent crossing we booked a which... Electric vehicle chargers at the bow with its fantastic forward views and of! Vodka, gin and liqueurs available at great prices book and enjoy a dedicated waiter,! Access to Lounge where you can snaffle during the crossing, but I like the `` relative '' calm however. Vehicles closes 60 minutes before the scheduled departure time on all fast craft and Superferries! The experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII of snack food drinks. To pay 250!!!!!!!!!!!!!! is stena plus lounge worth it!. If it 's worth it even on the Scotland boat is stena plus lounge worth it even though its a much shorter crossing all... Boat is very busy small children and pushchairs/ luggage with great customer service range of and... All journey extensive selection of the latest perfumes and aftershaves at prices youll find hard to.! Refunding me the difference Belfast International airport to Belfast Royal hospital completely stress.... Restaurant as timing of our holiday in Northern Ireland was offered to lone parents with... Kennels and she was so helpful, I got lost finding the kennels and she was patient... In Belfast ( please Dont Mock me ), Belfast International airport to Belfast last.... And when the loading was a bit chaotic, late and the ship is really nice inside shoes and their. Petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork is it worth it, comfy,. My rail and sail journey departure do I book multiple vehicles on one booking have never in... Very uncomfortable the whole journey actually quite a varied selection and they are replenished the! Patient with me and took us straight there this restaurant - breakfast, lunch or dinner relative ''....
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