According to BetterHelp, getting paired with a therapist takes about 24 hours or less. Gratzer D, et al. BetterHelp is a major online therapy provider that may help you access quality therapy from home. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. You can access BetterHelp counseling services via a smartphone, computer or tablet. Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year, The Implications of COVID-19 for Mental Health and Substance Use. BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. She listened to my issues without judgment or criticism. Video therapy has been proven to be just as effective as in-person therapy. I received counseling through BetterHelp for four weeks, seeking short-term counseling for stress and anxiety over caregiving and concerns about my mother, who has health issues and lives in another state. Therapeutic contact is limited to your weekly video sessions. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. Published March 13, 2019 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Products BetterHelp BetterHelp Membership Songs - Add She is a licensed social worker with clinical experience in community mental health. The cost ranges depending on your location and what treatment plan you opt for, but you can expect somewhere between $60 to $90 a week, billed every 4 weeks. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. On a separate occasion, when I submitted a question via the platforms support messaging, I received a satisfactory reply to my question within a few hours. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. Two things we care about almost as much as the issue we're seeking therapy for: our precious time and money. Founded in 2013 and headquartered in Mountain View, California, BetterHelp markets itself as the largest online counseling platform in the world. Brightside and BetterHelp are both Silicon Valley startups, as their slick, well-designed, easy-to-use websites demonstrate. Brightside vs. BetterHelp: Types of Therapy, Brightside vs. BetterHelp: How Therapy Sessions Work, Brightside vs. BetterHelp: Therapist Qualifications, Brightside vs. BetterHelp: Switching Therapists, Brightside vs. BetterHelp: Privacy Policies, Brightside vs. BetterHelp: User Satisfaction, Daily Tips for a Healthy Mind to Your Inbox, Individual Therapy, Medication Management, Psychiatry. Rapid turnaround from sign-up to first session, Surge pricing can result in unexpected fee hikes. Adjusted EBITDA is estimated within $42-$50 million. Combined with the anytime messaging feature, it does make it much easier to contact your therapist, and gives you more options for scheduling when youre busysuch as if you need to squeeze in a phone session while commuting or a live chat session during your childs soccer practice. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. Keep in mind, Brightsides choice to mandate video connection for all sessions might be a quality issue rather than a lack of resourcesmany reputable therapists consider live chat or phone sessions to lack the level of connection necessary for a productive therapy session. Their campaigns have now expanded over several social media platforms such as YouTube or Instagram. Get help, you deserve to be happy! The company will bill you every 4 weeks. In general, BetterHelp says its services can work well for people looking to improve their quality of life. You can work with a therapist via your computer, smartphone, or tablet. At first glance, Brightside and BetterHelps price points are similar. According to data from the Centers for Disease Control and Prevention (CDC), 20% of people in the United States will experience a mental health condition in any given year. We reached our decision by looking at the companies reputation among therapists and users, the ease of use of the platform, accessibility, additional resources offered, level of care, and professional and ethical integrity. If youre interested in trying BetterHelp, you can get started here. If you want to apply for financial aid, youll do so during the sign-up process. Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. Here are six types of therapy and the benefits of each. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. MediaRadar helps advertising sales teams reach the key decision makers at brands. While it's not the most convenient or flexible model, I cant argue with thismany top-of-the-line therapists who primarily treat patients in-person refuse to treat patients over the phone or via live chat, on the grounds that it does not allow them enough of a connection with the client to do their job properly. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. However, some note that their insurance didnt cover their BetterHelp subscription cost. This time around, you are not matched with a therapist, but rather given a wide selection to choose from (I was in New York, and was given 40 different therapists). She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. If you dont like who youre paired with, you can request to be matched with a new therapist. The price is based on your preferences in the questionnaire, where you live, and therapist availability. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. BetterHelp, on the other hand, takes the opposite approach. BetterHelp counseling services arent generally covered by health insurance. Follow along to find out more. Your counselor will reply with questions, guidance, homework, or feedback. BetterHelp hosts sessions inside its portal (app or website), giving users more options as to the format of their session. BetterHelp says therapists are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law protecting sensitive health information. If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. My therapist was skilled, empathetic and competent. Talkspace vs. BetterHelp: Which Online Therapy Is Best? According to a 2019 study, online therapy can be effective for depression. You can try the service for free for 7 days. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. Brightside stays fairly traditional with its session format, and requires video attendance via Zoom for all therapy sessions. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. Our contacts database includes full names, email addresses, specialties, agency relationships and phone numbers, and we verify each contact every 90 days to ensure you have the most current information. Published May 25, 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline "Get Real Therapy. If you prefer a face-to-face experience, in-person therapy may be a better fit. Brightsides messaging feature goes to both your therapist and your care coordinator, and is intended more as a customer service helpline than for actual therapeutic exchanges. It found that 37.8% of participants had improved significantly, 62% had a partial response, and 19.8% were classified as being in remission after receiving therapy from BetterHelp for 3 months. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. In addition, web-based therapy offers users the chance to access a therapist from anywhere at any time of day or night and switch therapists to help you find the right fit. According to the company website, BetterHelp operates a secure system that keeps user information strictly confidential and compliant with patient data protection laws. BetterHelp also notes that one of the advantages of e-counseling is that you can always look back at the messages youve exchanged with your therapist. KFF health tracking poll July 2020. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. The platform doesnt give its users control over the therapist it selects for them (though you can switch). Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. BetterHelp is also not appropriate if youve been diagnosed with a severe mental illness, are seeking therapy under a court order or dont have a reliable internet connection. Content is reviewed before publication and upon substantial updates. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. Talkspace is a text-based therapy platform. I received a notification via email and on the desktop platform, she says. BetterHelp's live chat sessions are hosted from inside the app or site; Brightside does not offer live chat sessions. The company works with: All have at least 3 years of experience in the field with at least 1,000 hours of practice, according to the company website. Download the 2023 Super Bowl TV Ad Report from iSpot Today. It may not be as effective as a video session, but it is a realistic option. For instance, BetterHelp gives clients the option to communicate with a therapist via messaging several days a week, in addition to a virtual live therapy session. In both companies, the personal portal in the app mirrors the one found on the website almost exactly. Some people may prefer the experience of working with a therapist in person. Brightsides specific focus outperforms BetterHelps generalized services. Use MediaRadar to stay current on new product launches for BetterHelp. Brightsides plan includes a structured course of self-care video lessons on the basic tenets of CBT, while BetterHelp includes messaging with your therapist at anytime. They are pouring millions of dollars into advertising to grow their user base. BetterHelp does not take insurance. Spending just a few minutes a day on meditation can have big benefits for your mental health. The app will notify you of their response. We include products we think are useful for our readers. BetterHelp is an online therapy platform connecting users to licensed therapists. Healthline Media does not provide medical advice, diagnosis, or treatment. Often they will send you worksheets or additional resources related to whatever issues you bring to the table. 2005-2023 Psych Central a Red Ventures Company. This process helps narrow down the options to get a therapist who best meets your needs. It also. Our surveyed users found, as I did, that therapists as both companies were dependable and competent. Once verified, the information you provide will be displayed on our site. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. People are using online therapy tools now more than ever. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. If youd like to share your information with a third party, you first have to notify your therapist. Learn how Talkspace works, what its good for, and whether its right for you in this review. Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. The biggest downside of online therapy is that there can be technical issues that disrupt a virtual therapy session. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. Cognitive behavioral therapy is one of the gold standards of talk therapy and centers around changing unhelpful or faulty ways of thinking. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. There are many pros when it comes to online or teletherapy. Users generally report positive experiences with BetterHelps network of therapists, services, and the effectiveness of the therapy sessions. (2021). Youll be billed monthly. However, unlike certain in-person therapists, BetterHelps therapists cannot give an official diagnosis, prescribe medication, or meet a court order. Verywell Mind's content is for informational and educational purposes only. For $109 to $129, you can receive counseling for a variety of different services: Amwells therapy services are not subscription-based, meaning you have to pay for each therapist visit. Insurance covers both its therapy and psychiatry services. It also offers couples and teen therapy, with free live weekly group seminars available. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? Overall, I would rate my experience with BetterHelp as excellent. In addition, therapists must have received certification from the professional board in their state, which requires standard education, exams, and practice. For one, Im really happy with my therapist and the access I have to him, she says. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. Psych Central only shows you brands and products that we stand behind. If youre looking for a mental health provider, what type of treatment are you looking for? Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. BetterHelp works on a subscription basis and offers a 7-day free trial. You can choose between video, phone, or live chat options for therapy sessions, all hosted right on the site or app. It offers counseling through online messaging, live chat, and video and phone sessions. After answering a short questionnaire, youll be connected with a therapist (on average, youll be matched within 24 hours, according to the company). Frequently asked questions about BetterHelp, ncbi.nlm.nih.gov/pmc/articles/PMC7829321/, journals.sagepub.com/doi/10.1177/1357633X17730443. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. BetterHelp makes professional therapy available anywhere through a computer, tablet, or smartphone. Clients who live in remote areas or who have limited mobility or limited access to transportation may be more motivated to participate in online therapy, Zadeh says. We do not offer individual medical advice, diagnosis or treatment plans. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. She took the initiative to lead the session and outline what we should accomplish, both that day and in the course of our work together, while still giving me plenty of time to talk. I felt the counselor was a good match for me based on the issues I wanted to work on. 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