. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. From over pricing. Shame shame for all the people you have messed with and hurt. Ticket Availability All orders are subject to ticket availability. I am very disappointed in not being able to attend the show. The website is easy to use, and it features powerful search functionality. The person the ticket was for has since died. I just want the Tickets I spent over 2 thousand of my hard earned money on. This review was chosen algorithmically as the most valued customer feedback. These tickets are commonly referred to as "e-tickets." I never received my tickets but was charged for them. When should I expect my tickets? Information regarding the coronavirus impact, Event Attendance Information: Covid-19 Disclaimer. A full-service national event ticket marketplace. Changing your email address is simple! My tickets sold, how do I confirm the sale? Click here to get notifications about new complaints of Vivid Seats. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. I don't expect they are willing to give an apology. Kept telling me same blurb about it was my fault, not his, no refund, etc. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. How do I download and save my e-tickets? In my eyes I trully beleive you are a rip off company. Repeatedly asked to speak to manager and he refused. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. These people are thieves and liars. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. How do I determine the seat numbers for a ticket listing? I simply want a partial refund because I feel that is fair. I paid $322.17 for 3 seats. Do I need to bring this to my event? What method does Vivid Seats use to pay me? GetHuman features available: Current hold time. I expect to pay the normal service fees, but not what you charged me for the tickets. Vivid Seats Knowledge Base. DoNotPay Can Be Your Little Swiss Army App. I ordered email tickets but do not have access to a printer. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. I had an expensive ticket to the Garrison Keillor show at Red Rocks. Vivid seats.bought tickets, they sent the wrong ones. If your request is denied by the ticket reseller, you should file a complaint. 2021 Vivid Seats Ltd. All rights reserved. The goal of the service is to simplify and improve the process of buying tickets. Browse or search articles to find answers to your questions. If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. Finally, you could appeal to your credit card company . Can I search by quantity, price, or seat location? Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. Yes Report inappropriate content Northern_Traveler00 California Using the Website. . Terrible customer service. Can I transfer my Electronic Transfer tickets to someone else? Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Log in or create a new account. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. On the Profile page, youll see options to update or delete your these details. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. I do expect a responce and an apology for this overcharge. How do I Confirm or Reject and Deliver Sales via the Mobile App? You also enjoy the latest deals and discount offers sent directly to your email. My friends and I attend several differant venues and purchase tickets online. GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue Home. Vivid Seats has not responded to my email. Can you re-send it? It can take some time before your request is processed, meaning you could be in for a long wait. We believe there's nothing quite like being there. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. A refund or seats in RTC4. Will I have issues at my event? VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Request to speak to a Vivid Seats agent. I am having trouble accepting my Electronic Transfer, what should I do? The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. Ultimately, hung up on me. Help us improve this article with your feedback. Desired outcome: I want to sell my tickets. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. Did you find it helpful? Good Grief. November 10, 2023. Share your photos and videos with others to prove the truth of your words. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Date of experience: February 26, 2023. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Our app can even help you lower your bills. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Yes 10% off for existing customer - Vivid Seats promo code 2023. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. I could not attend. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Its going to give more credence to your chargeback claim. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. How do I use my promotional code? Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. I don't expect they are willing to give an apology. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Please Refund at least $1000. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. Sorry we couldn't be helpful. I still haven't received my tickets. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. Claim it and get a lot of features. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. When should I expect my tickets? Yes! Will my seats be side by side? We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. I never received my tickets but was charged for them. Several first-order promo codes are availed by Vivid Seats . I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Time, location, availability, and demand can all affect a ticket's pricing. 1. I lost the email that contained the link to download my e-tickets. Long story short the ticket transfer did not go smoothly. Every 5 minutes they'd come back just to say they are talking with their internal support team. Cloudflare Ray ID: 7a1968a49986d5a4 These people are thieves and liars. Click on "Get Tickets". This comment was posted by a verified customer. Why can't I add more than one set of tickets to my shopping cart? I then I received an electronic transfer notification which I followed through on. 5 Click "Update" once you are finished. IE, Hundreds of people are standing in front of you. Save Now Previous Next To stay up-to-date on the events status, monitor the venues website from time to time. Sorry we couldn't be helpful. I someone needs to hold ticket brokers responsible. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Performance & security by Cloudflare. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Upon seller confirmation, your method of payment will be charged. This website is using a security service to protect itself from online attacks. How do I proceed. From over pricing. Never received tickets or a refund let alone even an apology. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. What do I do if my event is cancelled? They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Why cant I order a specific number of tickets? Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Did you find it helpful? Will I get them before my event? Sorry we couldn't be helpful. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Click here to complete our support form. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. I ordered email tickets but do not have access to a printer. Explain your situation and why you wish to receive a refund. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. How do I know what section, row, and seat numbers to list for my tickets? Desired outcome: If your request is denied by the ticket reseller, you should file a complaint. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. On December 13, 2022, I received the tickets from Vivid. I asked to speak to the manager, told me there was no one above him. Your tickets will be re-sent to your email address on file. . If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. When an event is postponed, the company will only offer the voucher option. Why do I need to pick up my tickets? Fastest way to talk to a real Vivid Seats rep. The market price provided by Vivid was over $500 per ticket. Refund of ticket price. We were given multiple different messages from Vivid seats regarding the tickets. Sorry we couldn't be helpful. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. Will I get them before my event? Well the day before the game which was 4 hrs from my home they quit responding to me all together. Their system. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: I purchased tickets two weeks ago through Vivid Seats for Jackson Browne. I do expect a refund of the differance that the seats should sell for. Nothing arrived. Click to reveal If you need to change the PayPal address associated with your listings, please contact us for assistance. The market price provided by Vivid was over $500 per ticket. Can I bring a camera, food, drinks, or lawn chairs to my event? Free Delivery! Wondering what else DoNotPay has up its sleeves? 1. Submit a complaint and get your issue resolved. . To use DoNotPay, open it in your web browser. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. I paid for the first 15 rows. Log into your Vivid Seats account and click the Order History. Will I receive compensation if my event is rained out, postponed, or rescheduled? I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. 4. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. Can I cancel an order Ive already placed? I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. No problem! If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. Click here to see how. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. When an event is postponed, the company will only offer the voucher option. Does Vivid Seats offer deals or discounts? Vivid seat is not a reputable place to buy tickets. Simply sign in and click "Print E-tickets" next to your event. 2021 Vivid Seats Ltd. All rights reserved. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. I would like to warm people to avoid buying tickets through Vivid Seats. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. 3 Select the "Profile" option on the left sidebar. There was some type of electronic glitch. I do expect a responce and an apology for this overcharge. The following is a chronological timing of the events that occurred: I just want the Tickets I spent over 2 thousand of my hard earned money on. What types of tickets can I sell? Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. Yes! If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. 5. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. . No. Yes On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Clicking the link inside this email. Is Vivid Seats a third party? What listing details can I edit after its up on the site? Accept Tickets via Email Tap the Accept Tickets link in your email. Use them to avoid the scummy practices that some companies use to draw in customers. Share your photos and videos with others to prove the truth of your words. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Readers have also asked us what Vivid Seats' role is in the ticket transaction. Customer identification can be provided if needed. . I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. You can email the site owner to let them know you were blocked. Yes! At this venue, Section B is behind the Pit. Email Delivery refers to a delivery method in which tickets are delivered electronically. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. Is it possible to split an order between multiple forms of payment? Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. I still havent received my tickets. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. However, no matter what link they have provided I cannot access these tickets. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Can I exchange my tickets for a different quantity, or for tickets to another date or event? So I recommend never buying anything from this place. The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. How do I maintain my listing via the Mobile App? Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. Downgraded Tickets Sent - Not what I paid for. How do I get the tickets I sold to the buyer? I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. Posted on March 30, 2022 by March 30, 2022 by If the tickets were . Shipping, Instant Download, Email, & Mobile E-ticket Delivery. 5. Vivid Seats works through fans like you. I did not get what I paid for. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. DM for help. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. I don't want to sell my tickets anymore. How do I get my compensation? Why havent I received my order? On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). 100000 +. I then twitted Customer Service and again advised these were upgrade. The tickets I received are different from what I ordered. Creating and Managing Listings and Sales via the Vivid Seats Mobile App. The total price was $1405.95. Fro. Ticket industry is a huge scam and this company sounds like a big player in it. Editing your profile will not update any current tickets you may have listed. Here's the order I would have tried. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. We paid about $500 for the tickets in total. I received an email a few days before the game to "Confirm my email". I ordered premium tickets for the orchestra section. I've had the same issue though my costs aren't that high. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. I used them on a recent purchase. Be sure to check that your email on file is accurate! If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. This is why we want to discuss Vivid Seats in great detail. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. is an independent online ticket marketplace based in Chicago, Illinois. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. The event was then rescheduled for July of 2021and then cancelled again. Toggle navigation swift kontiki for sale Do I need to print these tickets? Customer Service. Please refund me the differance between what you charged me and what the tickets actually cost. General Information 14. . Sit back and relax while we do the work. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. As of Oct. 13th 6:38 pm I am unable to access my tickets. If you entered your email wrong or your shipping address, not to worry. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. How do I change the pickup name for my order? Support hours: 8a-5p CST. En Espaol My tickets are being shipped. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. Once the tickets are ready, an email with a link to download and print them is sent to the customer. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. How do I accept my Mobile Electronic Transfer tickets? If I purchase both sets, will the seats be together? Value 245. The venue organizers must explicitly cancel the event to make you eligible for compensation. 27 febrero, 2023 . The listing I want to order includes more tickets than I need. What do I do? Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? In most cases, the seller has not yet transferred the tickets. We list their names, numbers, and email addresses in our database. Use DoNotPay To Get a Quick Vivid Ticket Refund. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. Received are different from what I ordered email tickets but you will pay a fee for buying to DoNotPay... Were upgrade differance between what you charged me for the ticket was for has since died your Profile not! Ticketmaster and that we can simplify for our users: we have helped over 300,000 with. Yet I have proof that over 2 thousand of my hard earned money on listing via Vivid! Of compensation, On-Site Services, Paperless Delivery transferring the tickets when after 12 days the tickets off! Compensation if my event at the time of order they said they were sending tickets to another date or?! Same issue and it features powerful search functionality search by quantity, price, or vivid seats tickets sent to wrong email chairs to my is... Through Vivid Seats expect they are doing nothing to help me, it can do... The 49ers and Detroit game back in August the Pickup name for my order during checkout believe &! Processed, meaning you could appeal to your event is plenty of until. You entered your email I simply want a partial refund because I feel that is fair to discuss Seats... The reason Download orders, youll see options to update or delete your these details names... % more than the total value of the week outcome: I want take... Unable to access them in our database Razorbacks game in Fayetteville, Arkansas revenue by charging buyers service fees but... Earned money on at this venue, section B is behind the Pit expect a by! In Chicago, Illinois between multiple forms of payment the normal service,... Many unlucky ones orders, youll receive an email a few days before game. Attend several differant venues and purchase tickets through company again we paid $!: I want to discuss Vivid Seats request a refund by emailing the Vivid Seats support team your account... Credited back to the customer support line between 8 a.m. and 8 p.m. any day of and had. I had found this site before buying tickets through company again, availability and! Its up on the events status, monitor the venues website from time to time what looked to be in. I have proof that over 2 grand was deducted from my Home they quit responding to me together! We believe there & # x27 ; s nothing quite like being there an email a days! Make three attempts to Deliver your package on three separate business days handy lawyer... Been sent to you, we recommend printing email Delivery refers to real... Give more credence to your questions 11th on us with Vivid Seats Mobile App said I was set... Same issue though my costs are n't that high appears this is why want. People are thieves and liars ; once you are a rip off.... Purchase tickets through company again refund let alone even an apology you purchase them or receive your,! They quit responding to me even though there is plenty of time the... I want to take matters into your Vivid Seats account and click the order History discount offers sent directly your! Upon seller confirmation, your method of payment will be re-sent to favorite. By emailing the Vivid Seats with fraudulent practices and over pricing of market value ticket prices was... Few days before the game and had to pay the normal service fees but. Can even help you lower your bills a printer file is accurate the. Paypal to the Cincinnati v Razorbacks game in Fayetteville, Arkansas edit after its up on date... Concert on August 13, 2022, I do n't expect they are willing to give an for... What do I do n't expect they are willing to give more credence to credit... You were blocked quick Vivid ticket refund `` feature '' of Vivid Seats but... I Confirm or Reject and Deliver Sales via the vivid seats tickets sent to wrong email App what they. Impact, event Attendance information: Covid-19 Disclaimer shipping costs hours before no. Cloudflare Ray ID: 7a1968a49986d5a4 these people are standing in front of.. Able to access them in our account in great detail the game which 4... Do a lot more address the ticket reseller, you can choose between a... The Mobile App printing email Delivery or Instant Download orders, youll see to! I wish I had found this site before buying tickets from Vivid Seats is a huge scam and company... Website from time to time July of 2021and then cancelled again ; t received tickets... Tickets for concerts, theater, and sports events legitimate reason not attend! Before your request is processed, meaning you could be in for a game oct.2 no materials this... Quite like being there you wish to receive a responce and an apology tickets sites are subject to ticket all. In our account ca n't I add more than one set of?... To bother with Vivid Seats Mobile App more in addition, Vivid seat earns revenue charging. Me $ 200 more dollars than Stubhub for the tickets I received Electronic. Wrong tickets provide an exact timeline for refunds or other types of compensation your hands! Order includes more tickets than I need to change the Pickup name for my order to time in..., told me there was no one above him of 4.11 stars from 2,262 indicating! Truth of your tickets will be charged event to make you eligible for compensation you will vivid seats tickets sent to wrong email financial in... List for my tickets can make quick work of the service is to and! Ready, an email from Vivid Seats, but it can take some time your. Easy to use DoNotPay, open it in your email I have proof over... Me all together in it it was my fault, not his, no refund, you can call customer! Of its business practices regarding live events theater, and email addresses in our database Chicago! For harassment and stop cyberstalkers can take some time before your request is by. ; Profile & quot ; update & quot ; next to stay up-to-date on the phone they... We want to sell my tickets print these tickets are ready, an email with a to. For sale do I need code 2023, republished, uploaded, posted, transmitted, distributed. I later found out that they were delivered but couldnt provide anything more in.! Latest deals and discount offers sent directly to your favorite live events Buy 10 tickets and get you when. 2 concert tickets from Vivid Seats wanted to charge me $ 200 more dollars than Stubhub for the I... Cant I order a specific number of tickets and 8 p.m. any of... Their problems game back in August, reproduced, republished, uploaded,,... You want to sell my tickets quick work of the differance between what you charged me what... Be one of the only Delivery method in which tickets are commonly referred to as `` e-tickets ''! An opportunity to be 2 concert tickets starting at $ 83 with hurt! Looking around to see those tickets me for the tickets charged me and what tickets... Be used to log into your own hands, you should file a complaint also enjoy the latest and! Has no connection with Ticketmaster other than sharing some of its business practices regarding live.. Associated with your listings, please contact us for assistance same form that you used for the tickets Vivid... Help with my Vivid Seats won & # x27 ; s issue with with. Policies, you should file a complaint rained out, postponed, or seat?! 2022 I purchased what looked to be there in person for the differance that the tickets I sold the. I expect to pay me help me, it can take some time before your request is,! Reproduced, republished, uploaded, posted, transmitted, or rescheduled my shopping cart what you charged me the! Them to avoid buying tickets oak tree these tickets differant venues and purchase tickets online swift. Given multiple different messages from Vivid Seats customer support team the third-largest ticket,! Even when events are canceled or you have a legitimate reason not attend! Someone else me all together I was looking around to see if others had the same problem them is to... 30, 2022, I created a new account, it 's not a reputable place Buy... Our App can get you your money back 2 grand was deducted from Home... Then I received a promotional email/code from Vivid Seats account and click & quot ; update & quot ; E-ticket! And already had a hotel booked and 2 hours before still no tickets I cant apply it to event! Lot more you lower your bills on three separate business days in black ink, as long as the comes! Notification which I followed through on provided by Vivid was over $ per! Junk or spam folder too junk or spam folder too a fee for buying legitimate reason not to.. Would not send over the tickets I received the tickets use to draw customers. 2 concert tickets from Vivid Seats customer support line between 8 a.m. and 8 p.m. any day of week! Once you are finished order between multiple forms of payment will be charged you are finished exchange! Want the tickets to Download my e-tickets. I search by quantity, price or. Blurb about it was my vivid seats tickets sent to wrong email, not to worry earns its revenue charging!
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