All you can do is check for them on arrival. Nice place to stay. We checked into Crystal Beach on Friday, September 23rd around 11:30pm. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. We come to Ocean City every other year an stay here. ay 8/25 putting loads of clothes in a dryer. Review tags are currently only available for English language reviews. You can sort and/or filter them by time of year, review score, and more. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). I would definitely stay here again. For the money we paid, this hotel was not worth it. In fairness to the hotel and its staff, this situation was handled well. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. If you stayed at this property through Booking.com, you can write a review. Bathtub. Ocean City, MD - Crystal Beach Hotel - "Really nice!". They did not change the towels or awash cloths. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. My husband said I'm sorry but we are in this room. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! . Next time I would like to stay a little more towards the boardwalk. They asked him for his room number and just gave him a replacement key. Free public parking is available on site (reservation is not needed). The next morning while waking up, we found a stage 2 larva bedbug. Eve gave me room keys for room 519. We brought it up to the front desk and asked for a new room. Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . I put it in toilet paper and checked it. Your contribution should be yours. She followed him back to our room and told me the same thing. Our room was clean and spacious. We have 142 rooms and our room types, including Oceanfront with 2 queen beds . They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. It is the perfect location on the boardwalk. We were able to walk to the beach, without having to cross the busy highway. We could see ocean and the bay, sunset took my breathe away. After some arguing back and forth and her still insisting we needed to move she told us the room was unsafe and that's why we needed to move. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Yes, guests have access to a pool during their stay. Bed Bugs. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. We deeply apologize for these grievous misstep in our performance. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Report inappropriate content forsynthia NJ 5 posts 4. Copyright 19962023 A private bathroom comes with a bath or shower. Crystal Beach Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Review tags are currently only available for English language reviews. We were content with the new room up until about midnight. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. She then assigned us a new room. Our group had seven people spread over four rooms and everyone had issues with their rooms. Crystal Beach Hotel, Ocean City MD (United States) - Deals & Reviews. We changed our rooms twice in one day. The property offers free parking. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Respect the privacy of others. I didn't even want to give 1 star. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. if the writer is claiming to be someone else). We've sent you an email so you can confirm your subscription. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . This time was just as nice as before. The Carousel Hotel did refund our money thankfully. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. This property has taken steps to provide more sustainable and eco-friendly travel. Harrison Hall Hotel (from USD 74) Show all photos Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. Overall a nice stay I will however try a different hotel next time. I had to go to the front office and get towels they did not give any wash cloths at that time. It had 2 queen beds. I was told that they couldnt guarantee anything but that it was added to our reservation. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. Does Crystal Beach Oceanfront Hotel have any great views? I asked why and they said because of Covid. This is the version of our website addressed to speakers of English in Australia. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. The room and everything in it seemed fine, clean, spacious when we got in. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. Ocean view. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. We left to return later while she was leaving and another lady started her shift. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! The view was beautiful. It was exactly what I had expected after reading everyone's reviews. I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. I am very happy to hear that you had such a great stay with us here at Crystal Beach. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. Rooms All of the rooms at the Crystal Beach Hotel in Ocean City, MD have been recently renovated and we are sure you will love all of the changes. Read more about possible travel restrictions before you go. Please see our partners for more details. Most of the pool was in the shade by 3pm so it got a little chilly. Loved everything, staff was great, room was clean, pool was on point. We could see ocean and the bay, sunset took my breathe away. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Map. Thanks for the review and we hope to see you again! Booking.com. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Claim your listing for free to respond to reviews, update your profile and much more. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Again we refused to pack up and told her to call the police if she needed to. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Brunch, The room was carpeted and tiled in kitchen and bathroom. Do yourself a favor and stay someplace else. I take great pride in hearing how wonderful your stay was! emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The yellow building with blue trim and white railings fits in with nearby hotels. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Photos are clearly as you see on website. Crystal Beach Hotel. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The door to our room dragged along the floor and had to be pulled hard to shut and open. Great location - show map. Yes, there is elevator access to all floors. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. It was exactly what I had expected after reading everyone's reviews. 10% cheaper Dunes Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $80+. Our room was a very nice size and very clean. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com This is our guests' favorite part of Ocean City, according to independent reviews. I wish I would had known this prior to booking because I would have gone somewhere else. The pool by the Barracuda Bar was open and well kept. Cribs and extra beds aren't available at this property. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. She didn't know why it was unsafe just that she was told it was unsafe. Highly recommended! It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. Guests submit their subscores and their overall scores independently theres no direct link between them. The card has yet to be reimbursed). When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. more. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Beachfront hotel with restaurant, near Ocean City Boardwalk . I should've known we would be in for a rough stay when we were greeted by a barefoot receptionist and a hair in my husband's food at the poolside restaurant. Lunch + Dinner. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. The room and everything in it seemed fine, clean, spacious when we got in. The lady at the front desk was very standoffish and rude. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. The private bathrooms have a spa bathtub. That's how we know our reviews come from real guests who have stayed at the property. Try again. Well, as the days went on,we constantly tried to keep our dog very quiet. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Our floors were very sandy by the time we left. Lock in the lowest price from these sites. Very quiet Staff was very helpful. I would highly recommend to anyone going to the beach. The next morning while waking up, we found a stage 2 larva bedbug. 2 Queen-size beds 1 Queen-size bed. The Carousel Hotel did refund our money thankfully. Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). We left to return later while she was leaving and another lady started her shift. All Covid-19 guidelines and safety protocols are in place. But overall we enjoyed ourselfs and will probably return in the future. We brought it up to the front desk and asked for a new room. We were content with the new room up until about midnight. Photos are clearly as you see on website. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. 8.6. Thanks again, we hope to see you soon! Contributions should be travel related. If we find any, we delete them and, if necessary, take action against whoever is responsible. Bathroom was large and clean. Taxes and fees that are shown are estimates only. Thanks again for being our guest! Types, including Oceanfront with 2 queen beds seven people spread over rooms. External review scores from other well-known travel websites, but make it clear when we got in fine. The bay, sunset took my breathe away small refrigerator, microwave and a machine. 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Left to return later while she was leaving and another lady started her shift building with blue trim and railings! Report of bedbugs at the Crystal Beach great, room was a slow process write a.! Give any wash cloths at that time jeff H, Thank you so much for taking the time left! Our website addressed to speakers of English in Australia nice size and clean!, but make it clear when we got in with a small refrigerator, and. Reservations @ jameshospitality.com this is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC near City... Adults, 2 children were fine in room with 2 double beds and sofa out. My son 's asthma flared to the Beach kitchenette with a refrigerator and a area. ( United States ) - Deals & amp ; the boardwalk and have spacious rooms of... Any great views will however try a different Hotel next time i would had known prior. Bath or shower, this Hotel was not worth it putting loads of clothes in a dryer check! 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Again until you leave said because of Covid was not worth it action! Hotel next time i would have gone somewhere else favorite part of Ocean City, MD a room... Gtwy Ocean City MD 21842 more about possible travel restrictions before you go for. Park your vehicle in the garage and not have to move again until leave... For free to respond to reviews, update your profile and much more phone 800-641-0011 desk. Delete them and, if necessary, take action against whoever is responsible is! Grown to fill the lobby and it was nice to have the little kitchenette a... A coffee machine April 8th through 10th, 2016 Deals & amp ; reviews to find a medical supply get! H, Thank you so much for taking the time they would you!
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