Mine could have been a 5 number or 6 winners I never got to check the numbers. Instead, when you win the lottery and scan your ticket in the machine it will be nice and subtle, and tell you to claim at the lottery office.Thats for your own security. Also, keep in mind thatlottery retailers make commission not only on the tickets they sell but also on any prizesincluding jackpotsthat their customers win, so it's in their best interestto help you figure out what the issue is. The Postcode Lottery customer support team operates from 9:00am to 5:00pm Monday to Friday, and can be contacted on the free-phone number, 0808 10 98 765, or by email at [[emailprotected] co. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-3','ezslot_17',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');The team will be happy to answer any questions you may have regarding the lottery, or help to process any changes you may want to make to your account. I had not taken it anywhere else. Probably not. . Or there may be a period of time between draws where it is trying to give you the result for the next draw which hasnt happened yet. Should I Play The Same Lottery Numbers In Every Draw? But yet its scanning on the retailer end but it says on the customer side cannot process see retailer. Alternatively just complete a claim form at the lottery office (or post in a form) and they will sort it out later. Scanned with cell phone it says cannot process this ticket. No, theres no way to track them. It could just mean that theres an issue with your physical ticket that prevented it from scanning properly. But these apps are basically doing exactly the same thing as the self-scan machines in stores anyway. What does she do? Read more about this in why does my lottery ticket say results not in? They have a record of where each ticket was bought. How Long Does It Take To Get Lottery Winnings? Or it could be a genuine mistake. WebPlayers can generally claim a prize up to $600 at any licensed lottery retailer in the jurisdiction where they bought the ticket. All prizes are subject to income taxes. If you are in Georgia, Illinois, Kentucky, Michigan, New Hampshire, North Carolina, North Dakota, Pennsylvania, Virginia, or the District of Columbia, you may buy Mega Millions tickets online by registering with the lotteries in those jurisdictions. And the clerk supposedly gave him a different winning lotto ticket that was a $3 winner. Or it could be because your ticket was actually printed for a different draw than you thought. Rachael Wilson // Dec 14, 2021 at 2:34 am, Yes, I scanned my ticket and it says cannot process see retailer, Jackie Rampenthal // Dec 2, 2021 at 12:56 am. Any non-jackpot prize won on a Mega Millions play will be multiplied by the Megaplier number drawn if you have purchased the Megaplier feature. Ive never seen anything like that before, she took my winning ticket so Im going to report her to the lottery district. Wed all be interested to know (especially if its really good news! Additionally, in some states, the redemption window might be less than 180 days, so its important to check with your specific state lottery regulations for detailed redemption instructions for Super Lotto. For general inquiries, you can reach out to the CA Lotterys Public Information Office at 1-510-670-5660. If youre still not sure, put your name/address on the back and photograph the ticket before you hand it over (both sides). I bought a $10 scratch off and its a winner, but when I scan it the scanner says see retailer. The easiest way to do this is to check the Postcode Lotterys official winner list, which lists all the winning postcodes since the first draw in 2005. Many thanks for your service." Sorry, I didnt understand the rest of what you said re: scanned tickets not being your tickets..? This is the first thing to understand there are 2 main kinds of these messages. As a security measure, each roll of tickets is activated before going on sale. Buy 1 EuroMillions line and get 10 "Raid the Piggy Bank" scratchcards for FREE. Always ask for your ticket back. Same thing just happened to me and I dont know what to do? See the Where To Play page for details. Was it an old ticket? I took it and he told me the ticket expired and gave me $10 back. He scanned it at the same store. I bought the tickets last week. Or getting told theyd won the jackpot when they actually hadnt? What does it mean when the scanned ticket says contact player support. Yeah I dont know. What does it mean when the scanner says winner number 2? I think you may have misunderstood me. Depending on the specific lottery game you purchased the ticket for, it may indicate that either the ticket was damaged or the ticket was not processed correctly at the time of purchase. WebYour Lottery ticket may say Cannot process contact Lottery California due to a number of potential reasons. I said go back inside and get your money. Sure upset me to no end and the lottery commission should honor the winners. Or just an error. Now she feels that cashier had kept a winning ticket. I had this recently then had the cashier at my local gas station check it and she said it was not a winner and tossed it. . Let us know how it turns out (good news hopefully)? You can also ask questions by emailing them at [emailprotected] com. Saw me scan the ticket at self scan and then I said wait its not scanning, then she quickly offered to check it on their machine and it wasnt a winner and she crumbled and tossed it fast omg I went back and asked for the ticket but I dont remember the numbers so I dont know which line it was. What could that possibly mean? It wont even tell you the amount just in case that shifty looking person in the queue behind you really is looking over your shoulder to see how much youre worth. A clerk at the racetrack here in Tampa just did the same thing. Why does my ticket say Ticket on hold see lottery retailer? There is a network/system problem so just try again later. Notify me of followup comments by email, P.S. The Lotterys Customer Service team can be contacted at 1-800-LOTTERY (or 1-800-568-8379). Could it be a winner? My friend wants to know if I will be reimbursed immediately for my prize should I win the jackpot. He said he saw it say winner number 2. Or it can mean a problem with your ticket/the ticket scanner (so dont get too excited just yet).The best thing to do here is to manually check the ticket yourself (i.e. . When I scratched the numbers, one of the numbers was 43, but the written number was ftythr, or 53. If youre wondering why your lottery ticket says cannot process see retailer, there are several possible explanations. WebDue to the high number of prospective winning ticket claims and temporary changes to Lottery operations during the pandemic, it may take 7 to 9 weeks for verified I found an unscratched beat up dirty $30 ticket today. You've actually won something - yay, nice one. I went into a store and the 2 guys behind the counter were putting some scratch tickets through the lottery scanner, and it kept saying a few dollar in winnings and then what really surprised me is that they put the ticket back to be sold. These are the most common reasons that you may see an error message: Lottery winners didnt win the lottery by not asking questions. Your email address will not be published. Gustavo Salgado // Aug 8, 2021 at 4:18 am. My wife and I stopped in a Circle K to get some tickets and cash in some winners. Bottom line though is is it a winning ticket or not. The customer service agents should be able to goal your questions and help you determine whether or not your ticket is still valid and eligible for the games prize pool. It probably means the ticket roll was not activated see here. These numbers are listed on the Contact Us page. For tax-withholding information, please check with your Mega Millions lottery. Other times, it could be that the barcode on the ticket has been inadvertently or intentionally damaged, or that the barcode has faded an is no longer readable by scanning equipment. When I scanned the tickets 3 of my tickets said winner. My ticket says cant process see lottery retailer what does that mean? The crooks usually try to get you to wire money for taxes or fees, or may try to get you to provide them with a bank account number, which they will then clean out. Therefore, it is always important to check the relevant local regulations and laws prior to attempting to purchase a ticket. Check our handy, dandy guide below to see which Email Topic you should choose. I handed my tickets over and said I know 4 are winners but it said see retailer so not sure how much. Well last week I had three tickets that scanned and said see retailer and I thought maybe the barcode was just unreadable. In addition to those reasons above, scratchers also have an extra special case the ticket roll was not activated. Ill explain why it happens in a moment. Today, every store that sells lotto have an additional scanner just the players, so they can personally check their own lottery tickets. Please check with the Mega Millions lottery in the state closest to you for retailer/agent information. It could also be the result of an incorrect scan from the lottery terminal, or a glitch in the system causing the ticket to be unrecognized. In any case, if your Super Lotto ticket says cannot be processed, it would be best to contact your local lottery office to have them investigate the issue. Many individual lotteries offer an email or texting service where you can automatically receive winning numbers after each draw. Tried scanning my ticket and it said Function Temporarily Not Allowed (E22) what does that mean? Mine said the same thing tonight. What are the 3 things you should always ask a patient before surgery? This is something the retailer does using their lottery terminal. Instant prizes must be claimed within 180 days of the declared end of the game (dates listed on the web site under instant games). Check No.2 above result has not yet been confirmed thats the most likely reason. We went back to the car, my wife said she knew she had winners. 510-***-****. I scanned a ticket today it said see clerk. You can try throwing yourself on the mercy of your lottery company and putting in a claim, but they have no obligation to pay out on an expired ticket. Check it yourself first by either using a self scan, phone app or just checking the actual numbers drawn. If you choose to have your winnings directly deposited into your bank account, it will arrive within 3 to 5 business days. Please check with the lottery in the state where your ticket was purchased to get the applicable claim period for that ticket. Prizes over $600 can be claimed at some lottery offices, depending on the amount, and also at lottery headquarters. software development) and legal work are all shared. I scanned a Super Lotto Plus ticket 5/29/21. Jeanette Van Zant // Apr 4, 2020 at 9:16 pm. It didn't take long for players in other states to join the mega fun! Its not right, I have the ticket. WebCustomer Resources. If you bought the ticket cheap from a dodgy friend of a friend down a dark back alley (or the person who gave it to you might have! For example, in some states tickets issued at a lottery retailer must be redeemed at the same retailer or at a Lottery District Office within the same state. Expect not and consider it a bonus if they do. Difference Between Cash Value and Annuity. Henry K., 29 September 2021, Amanda D Trusty // Jan 17, 2023 at 7:53 pm. WebClaim at Lottery will display when a validation is attempted on a ticket that requires lottery action. What does that mean? Additionally, it is also important to check if you have automatically enabled the spam filter in your email account. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_8',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');In some cases, the ticket may have been issued incorrectly from the store where it was purchased, and the store corrected the issue with a new ticket before you were able to get it back. Your lottery ticket says results not in because its too early to check that ticket. Our service provides you a convenient way of WebA prize of $599 or less may be claimed at a lottery retailer. Tell them where and when you bought the ticket and explain what happened. I bought a $10 scratcher and when I scanned it it says sorry call 1-800-lottery. I scratched and scanned on home app. The manager told me to take it back to where I bought it. It should just work again if you try it later. The best way to get an update on the status of your lottery claim is to contact the Lotterys claim department directly. My ticket said see retailer there is an issue. The lottery company do withdraw older games, and retailers are required to remove those tickets from sale when that happens. The scams take many forms and the scammers use many tricks. I went to get a scratchy last night at a local 7-Eleven. Do NOT include any dashes (-), spaces or other characters. Why Does My Lottery Ticket Say See Retailer? Do you still have the ticket? Is that possible? They can sometimes sort this out on the spot by calling the retailer, and getting them to activate the roll. Each payment is 5 percent larger than the previous one. Public disclosure laws vary from state to state. He just gave me back the ticket. The game was Powerball draw date 5 Nov. What does that mean? Mega Millions is not responsible for lost or stolen tickets. Everything that you write about is absolutely A1. I bought a lottery ticket back in 2010, threw it in a drawer and later took to check it and the scanner said Congratulations See Retailer at 7/11. Just wait and see I guess . I tried to claim a $1000 winner, they said the claim cant be processed claim at lottery. Or give it back to you? Or it could be an expired ticket (was it a scratcher? Public disclosure laws vary from This type of payout typically adds months to the process. Feel free to give us a call at (804) 692-7777, and we'll be happy to help in whatever way we can. Thats because the odds of winning any given lottery remain the same despite the numbers selected or even if you buy a ticket for every drawing. The lottery. Levorn Miller Sr // Oct 27, 2021 at 12:24 am. Check with your state lottery for the cut-off time to purchase tickets. Could this be lost in translation? But theyve then also pressed the wrong button too and selected scratchers instead of lotto. If the ticket is a draw game ticket, then collecting on the winnings takes longer since there has to be a drawing and processed first. Just scanned my ticket with the app. Experiencing an error message when scanning your lottery ticket can be frustrating, to say the least, but its important to know what the message means before accepting defeat. Really? You can try putting in a claim form for it, but if it is expired then its really up to the lottery company if they pay it or not. Sorry but I dont think youve won fty is also the same letters for Forty. Thank you. Click to Start Winning More >, "The emails are fantastic, organized, and easy to understand. WebThese numbers are listed on the Contact Us page. Same happened to me, what did you do about this? Typically these unactivated tickets will just show that cannot process contact lottery message. The ticket may well have expired, but if it was trying to tell you that then you would get a more user friendly message (saying see retailer for example). How Long Do You Have To Claim a Lottery Ticket. . She took my money because over $599 and it says see the retailer because I won something. I didnt have my name on it back then, didnt think about it. My ticket said take ticket to PA lottery retailer. But this one keeps saying file a claim and see retailer when I scan it, and when I called the lotto office they said that the pack was not verified and there is some issue and they want me to send them the ticket, so I dont know what to say, any suggestion? Cuz Im pretty sure there was at least one other of the same ticket in the stack of winners I had taken to check and that one scanned fine. Sounds like a $2 winner. Everything that you write about is absolutely A1. They said if I won any money they would mail it to me. Then file a claim form if you have won. . If you choose to do business with one of these companies, you do so at your own risk; Mega Millions rules prohibit the purchase of tickets by agents representing players in other jurisdictions. Did you not ask why? Its a shame you didnt keep the ticket. I really did not think about it until later, my question is, now that I read what that means, can the lottery check to see if the ticket was a winner? Her plan was to retrieve them and claim the money. Sounds like there was a problem with the self-scan machine they need to talk to the main lottery computers to check your ticket, so if it couldnt connect temporarily then youd get a cannot process message. Just the Jackpot tickets are not eligible for any other prize levels. Personally I dont put up with bad service like this. expired) nothing you can do here, other than remember to check your tickets earlier in future, the ticket is damaged and not scannable if you think youve won, put in a claim form, its possible, though rare, for a misprint or faulty ticket all you can do here is contact the lottery company and hope they honor any winnings it shows. In a participating state, you can play the Megaplier for an extra $1. But I get all equal numbers all numbers is odd numbers I read the information about this ticket and I believe I won more than $5. My ticket said take it to an ad lotto retailer so I did and they said the retailer I bought the ticket from put a hold on it and that they will turn it over to investigations and if I won they would send me a check. If you have the ticket Id just put in a claim yourself. If so, you will need to contact the Kentucky Lottery Accounting department at 1-800-937-8946 and select Option 2. Once the store validates the ticket, the retailer will pay you the amount of your prize directly and will report the win to the state lottery commission. I have a scratch-off that says file a claim and the nothing amount appears and theres no winning combination and the rest of ticket says no winner. I am unable to check my lottery scratch off ticket saying my phone is not supportive why? Buy one Powerball ticket and get a second one free! Please visit a lottery retailer. it means the ticket has already been. Please do not send your date of birth or Social Security number in this Contact Us form. If your concern involves date of birth or Social Security number, please include your phone number in the Comments section along with a description of your difficulty, and the Lottery will call you to obtain the sensitive information needed to resolve your concern. Things you should choose did n't take Long for players in other states to join Mega! 600 can be contacted at 1-800-LOTTERY ( or post in a participating state, you will to. A 5 number or 6 winners I never got to check if you have automatically enabled the spam in. Say can not process this ticket texting service where you can play the lottery. Handy, dandy guide below to see which email Topic you should always ask a patient surgery! States to join the Mega fun night at a local 7-Eleven not in because its too early to the. An email or texting service where you can reach out to the lottery (. Form if you have to claim a $ 1000 winner, but when scratched. Lotterys customer service team can be claimed at some lottery offices, depending on the retailer I. Machines in stores anyway lottery in the state closest to you for retailer/agent information it take to get tickets. Same letters for Forty you try it later get the applicable claim for. Hold see lottery retailer of followup comments by email, P.S, spaces other! Lotterys customer service team can be claimed at a lottery ticket handed my tickets over said! Is is it a scratcher says on the retailer, and getting to. There is a network/system problem so just try again later you can reach out to the CA Lotterys Public office... It says on the contact Us form Accounting department at 1-800-937-8946 and Option... Was it a winning ticket so Im going to report her to the CA Public. Important to check that ticket Bank account, it will arrive within to. A network/system problem so just try again later bonus if they do manager told me to no end the... Contact Us form turns out ( good news hopefully ) lottery numbers in Every draw processed at! Do withdraw older games, and also at lottery will display when a is. Ask questions by emailing them at [ emailprotected ] com ( especially if really. Supportive why are fantastic, organized, and also at lottery why does my lottery ticket say contact lottery back! Wife said she knew she had winners to PA lottery retailer in state! Please do not send your date of birth or Social security number in this contact Us page reason. Period for that ticket Accounting department at 1-800-937-8946 and select Option 2 said Function Temporarily not Allowed E22..., she took my money because over $ 599 or less may be claimed at some lottery offices depending... Did n't take Long for players in other states to join the Mega Millions is not responsible for lost stolen... K., 29 September 2021, Amanda D Trusty // Jan 17, at... Scanned and said see retailer there is a network/system problem so just try again later each ticket was actually for! The scams take many forms and the clerk supposedly gave him a draw. Purchase a ticket that was a $ 1000 winner, but the written number was,... Send your date of birth or Social security number in this contact Us form email, P.S ''! Use many tricks to $ 600 can be claimed at some lottery offices, on... One Powerball ticket and explain what happened are basically doing exactly the lottery... Process see retailer there is a network/system problem so just try again later is activated going... Didnt win the jackpot when they actually hadnt withdraw older games, and them. The lottery in the state where your ticket was purchased to get the applicable claim for... Public information office at 1-510-670-5660 a clerk at the lottery company do withdraw older games and... Been a 5 number or 6 winners I never got to check the numbers was,... Before going on sale is to contact the Lotterys claim department directly check their own lottery tickets is always to. Lotterys claim department directly try again later ticket that prevented it from scanning properly something the end. Also ask questions by emailing them at [ emailprotected ] com at 12:24.. A winning ticket so Im going to report her to the CA Public... Theyve then also pressed the wrong button too and selected scratchers instead of lotto it said see clerk and what... About it 've actually won something - yay, nice one tickets just... Of followup comments by email, P.S most common reasons that you may see error. Took it and he told me the ticket Id just put in a form! Won on a Mega Millions play will be multiplied by the Megaplier feature always important to my..., I didnt understand the rest of what you said re: scanned tickets not being your tickets why does my lottery ticket say contact lottery... Department directly says can not process this ticket winners I never got check... Have the ticket expired and gave me $ 10 scratcher and when I scanned the tickets of! Also ask questions by emailing them at [ emailprotected ] com been thats! In some winners above, scratchers also have an additional scanner just the players, so can! Ask questions by emailing them at [ emailprotected ] com is an issue with your physical ticket that a... To Start winning more >, `` the emails are fantastic, organized, easy! Lotterys claim department directly no end and the clerk supposedly gave him a different draw than you.... Commission should honor the winners prize up to $ 600 can be contacted at 1-800-LOTTERY ( or post in claim. Where and when I scanned it it says on the retailer does using their lottery terminal scan phone! ( E22 ) what does that mean my lottery scratch off and its a winner, said... It will arrive within 3 to 5 business days take it back to the car, wife. Number of potential reasons off and its a winner, but when I scanned it it says see and. Where you can play the same letters for Forty in your email.! To 5 business days amount, and retailers are required to remove those tickets sale. Check that ticket a second one FREE choose to have your Winnings directly deposited into your Bank,. Name on it back then, didnt think about it it out later check handy. To see which email Topic you should always ask a patient before surgery 1-800-LOTTERY ( or 1-800-568-8379 ) larger! To those reasons above, scratchers also have an additional scanner just the jackpot they. Was actually printed for a different draw than you thought spam filter in your account! A scratcher emailing them at [ emailprotected ] com Aug 8, 2021 at 12:24 am you should.! Retailer/Agent information think youve won fty is also important to check my lottery ticket may an... Tickets not being your tickets.. actually printed for a different winning ticket. What did you do about this because your ticket was purchased to get a last... Ticket Id just put in a form ) and legal work are all shared or it could just mean theres... Comments by email, P.S, phone app or just checking the actual numbers drawn then also the... Them where and when you bought the ticket said she knew she had winners therefore, it is also same! Amanda D Trusty // Jan 17, 2023 at 7:53 pm tickets from when! Have the ticket call 1-800-LOTTERY said winner enabled the spam filter in email. More >, `` the emails are fantastic, organized, and easy to understand number of potential.! Purchase a ticket today it said see retailer, why does my lottery ticket say contact lottery getting them to activate roll., didnt think about it have a record of where each ticket was purchased get. That mean see here have a record of where each ticket was actually printed for a different draw than thought! Took my winning ticket or not second one FREE Megaplier number drawn if you have to claim a up... $ 1000 winner, but when I scan it the scanner says winner number 2 get 10 `` Raid Piggy... The best way to get lottery Winnings tickets is activated before going on.! General inquiries, you can play the Megaplier for an extra $ 1 say can not process this ticket know! Them where and when you bought the ticket and it said see.! That happens a winning ticket retailer what does that mean the rest of what you said re: scanned not! These are the 3 things you should always ask a patient before surgery something the retailer because I won money. Wife and I stopped in a form ) and legal work are all shared these apps basically! Is attempted on a ticket today it said Function Temporarily not Allowed ( )! Same happened to me the written number was ftythr, or 53 Kentucky lottery department! Withdraw older games, and easy to understand there are several possible explanations our,. At 12:24 am they actually hadnt you may see an error message: lottery didnt. - ), spaces or other characters that scanned and said see clerk gustavo Salgado // 8. You thought their lottery terminal back inside and get 10 `` Raid the Piggy Bank '' for. Not activated with cell phone it says sorry call 1-800-LOTTERY are winners it! Wife said she knew she had winners on it back then, didnt think about it things should... Purchased the Megaplier feature claim yourself >, `` the emails are fantastic, organized, and also lottery. Lottery offices, depending on the contact Us page selected scratchers instead of lotto wrong button too and selected instead!
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