We got our wristbands and proceeded to the pool area. I'm so disappointed that I can't celebrate with my kids at GWL this weekend, but relieved that I did not have to waste $400+. In case you do forget an item at home, please come and visit us at one of our shops where we offer a large variety of products. To find more, please read our Privacy Policy and Cookie Policy. I was actually surprised by how good the pizza is. Yes, there are long waits for the restaurants at peak times. My daughter loved it.- Also - most of the guests were not wearing masks. We went to GWL in March 2020 after covid began, but prior to lock down. Besides water park admission, what other uses does my RFID wristband have? Larger items, such as luggage, will need to be kept in your room or vehicle. The hotel and indoor . What happens if there is inclement weather? Customer service looked up the information and also saw that Sandusky had our same rooms available for the same night, but since we would be booking the rooms less than 2 weeks prior to our stay the prices would be $500 more! Dont even get me started on the arcade. Points cannot be redeemed when booking by phone. Great Wolf Lodge does allow RV parking as long as you are a registered guest. No problem! They could turn it down a bit and still allow people in the lobby to hear it just fine.Overall we had a good time and never left the place for the 4 days we were there (other than picking up Panera for lunch one day). The room mostly seemed clean with just a bit of dust around the bunk beds. Great Wolf Lodge is not responsible for overdrafts or fees associated with your debit card. What do I need to provide when I arrive at the lodge? Due to covid they only clean upon request which was fine with us. I took the kids again in Sept 2020, after lock down began. The line here gets pretty long in the AM but I've never had to wait more than 7-8 minutes. There are requirements for certain rides for maintaining body positions such as grasping handles or keeping legs in position. Visit greatwolf.com and log into your account to see Bonus Deals. Diaper wearing guests are asked to wear a protective swim diaper. The development was confirmed by the Tulare County Economic Development Agency, according to a report from The Business Journal. It seemed a bit rougher on the bottom than other lazy rivers we've been in before. "We've all been, like, in the house, not doing a lot of fun things that we normally do," Imani Walker said. Based on the information available to us, we made the decision to accept new reservations for the Great Wolf Lodge New England from July 1, 2021 onward, the company told MassLive. Same with the "premium seating tables"-- we almost rented on and I'm SO GLAD we didn't: way overpriced and you're unable to supervise your children from them. They did. On March 16, the U.S. government issued presidential guidelines to slow the spread of coronavirus, which include working from home when possible and avoiding gathering in social groups of 10 or more people. Pool chairs are available on a first come, first serve basis throughout the water park. Est permitido traer hieleras a la habitacin? We completed the quests as a family and wandered the resort for miles completing quests and watching her name on the leaderboard. For the health and comfort of all of our guests, we do not allow any pets into the lodge. Our web site is secured by TLS and Go Daddy. As a guest of the Great Wolf Lodge, we offer special birthday add on packages that you may purchase in addition to your suite: more information here. We stayed as a family of 4 on a Friday night 5/2022. The following day the park was just as filthy. Love DD. It is such a tough time with COVID and balancing risks and I think it is great that GWL would rather not risk someone coming to the lodge with COVID in fear of losing money (not that I would have gone with COVID but others may choose that option in the face of losing hundreds of dollars). We got the mini-magi for my younger daughter which just let's them light things up and open chests and "earn" coins but really is just so they feel like they are participating.Storytimes / etc: We don't participate in these things but couldn't help but hear them as we wandered around doing MagiQuest - it was super loud whenever they did these things. For information on water park hours, please view our Indoor Water Parkpage. CHICAGO - (April 29, 2021) - Great Wolf Lodge Southern California announced it will welcome guests back to the resort beginning Saturday, May 22, 2021, providing a close, convenient staycation for families looking to take that long-awaited getaway together. I have brought my kids to this location many times in the past and they love it. I only wish they would change it up periodically so there would be different quests when we return, but I'm pretty sure they are always the same. Yes! The balcony or patio type is determined at check-in and is based on availability. Whether you're looking to host a business conference, corporate retreat, youth group outing, or any other type of gathering, our sales and catering staff can help you plan an event your guests won't soon forget. They did nothing to clean the feces or to make it a safe clean place for kids. Non-refundable offers, contracted group blocks, and third-party reservations are excluded from the flex trip offer. Fifteen other Great Wolf Lodge locations, including in Atlanta, Chicago and Kansas City, Kansas have been able to reopen during the pandemic. Suitable swimwear is required for personal safety. The grand opening date is set for Thursday, Sept. 17. Check-out time is 11 a.m. As our guest, please feel free to enjoy the water park facilities until closing. I again contacted customer service via email, no response this time. The story times and kids event are the same as when they first opened. Can I add Bonus Deals on top of deal codes? No thanks! 1 minute read. In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear and leave the rest of your luggage locked in your car. To redeem points, members must book directly on greatwolf.com and be logged in to their account. This most recent visit we had kids ages 17, 16, 13, and 7. ", Great Wolf Lodge closing due to Covid-19 concerns, Madison company takes SNLs potty humor in stride, Police search underway in Madison after domestic dispute, Police identify suspect in east Madison homicide. Ultimately I ended up requesting a refund for my deposit I had put down 2 months prior. Can I bring food or beverages from home or an outside restaurant into the water park? In a Great Wolf Lodge recruiting video they say they don't just want satisfied customers, they want raging fans. Where can I purchase toiletries if I forgot something? Debit cards are not recommended and will be authorized and held to company policies and procedures. The Wisconsin Dells Visitor and Convention Bureau is working with hotel and resort members to provide updates on any closures, suspensions, or cancellations. Great Wolf Lodge in Gurnee announced Thursday that the resort and indoor water park will open with new health protocols. More. The Chicago, Ill.-based company released the following statement: The health and safety of our guests . There is no need for sunscreen while playing in the indoor water park, but we do encourage using sunscreen when spending time at our outdoor water park and attractions. The resort's six-story hotel, 95,000-square-foot . Lock in the lowest price from these sites. Great Wolf Lodge resorts in the United States and Canada are closed amid the novel coronavirus pandemic. There may be fees associated with the replacement of RFID wristbands. My kids LOVED IT. Some properties may have special restrictions. The non-refundable Flex package will allow guests to cancel with a refund of the first night's deposit, or reschedule stay dates without incurring any change fees as long as the reservation is still outside of the 48-hour window of arrival. It seems like the rooms could use a bit of an update. Taxes and fees that are shown are estimates only. At this time we offer deals on rooms. We had a standard room with 2 adults and 2 kids (17 &8). Find answers to our most frequently asked questions below. We're sorry to hear that you've misplaced your belonging and will do everything in our power to reunite you with your item. Esta es nuestra manera de evitar el hacinamiento y los largos tiempos de espera. When you stay at Great Wolf Lodge, your water park passes are included for each registered guest. These water park passes allow access to the water park through the day of your departure. Consulte nuestros Trminos y Condiciones para tener informacin detallada sobre nuestra Poltica de Cancelacin. 2023 CBS Broadcasting Inc. All Rights Reserved. Qu necesito mostrar cuando llegue al resort? "It was our 3-year-old's birthday," she said. In a statement, Great Wolf Lodge cited the large gathering guidelines as one . Email this Business. For groups of 10+ rooms, visit theGroups section in the site's top navigationto learn more about our meeting rooms and event spaces, catering options, suites blocks, and more; once you fill out a proposal request, a member of our sales team will be in touch shortly to answer any questions and begin the planning process. It's kind of ridiculous.Anyways, we checked in, staff was very friendly and answered all of our questions. COVID-19 continues to make headlines as the virus keeps people across the world indoors. Points for two-night stays expire 15 months from the checkout date on which they were earned. * Laundry Facilities are temporarily closed due to Covid-19 social distancing guidelines. It began taking reservations for Thanksgiving week with the hope that a change in COVID numbers would allow them to reopen. It will not be available to add once the reservation has been booked or if it is less than 10 days prior to the scheduled arrival date. The only reason i would ever return is because there are no other options in this area. We didn't need cleaning while we were there but we were able to request additional supplies through the app which were delivered quickly to our door.Waterpark: This is the perfect size for my kids. If you exceed $100 dollars, your card will be authorized automatically to obtain correct balances. ", "I was on hold for over an hour," she added. We are happy to report that her 3-year-old, Antoni, had a happy birthday, and got to splash and play in a hotel pool at a different hotel. Please view ourterms and conditionsfor detailed information on applicable change policy and fee. Su estada incluir el acceso a nuestro parque acutico para todos los huspedes registrados, junto con algunas actividades tales como Wake Up with Wiley and Friends y Story Time. Bonus Deals are personalized offers available to GWL Voyagers Club members who have completed their profile and created a password. I would recommend if you want breakfast from there, arrive just before they open so you're first in line, otherwise you will wait 1 hour for breakfast-- no joke.The hotel itself is decent for what it is, however it is certainly outdated. We recommend packing a smaller bag with bathing suits and a change of clothes and leave the rest of your luggage locked in your car. For the safety of our guests, we have to limit the number of people that occupy a suite. Yes, its expensive. It refunded many customers, but some fell through the cracks. Through a combination of hands-on experiences, structured learning and coaching MDP Associates will be exposed to a . ", Elizabeth warns "Beware of double charges.". Waterslides and our elevated attractions are not wheelchair accessible. If we didnt drive do long to get there we would have left. If this isnt you, youre not going to enjoy it. The staff at Zender's resort were extremely pleasant on the phone and seemed to actually care about my experience, whereas the GWL staff did not seem to care about working with me in order retain a happy customer. Can I move my Bonus Deal to a different stay date? She cancelled the reservation and issued my refund. Are cabanas available to use in the water park? Paper towels were overflowing in the garbage. Yes, the water park is kind of a dystopian nightmare. Ask candicea500 about Great Wolf Lodge Traverse City, Ask deborahmO2508LH about Great Wolf Lodge Traverse City, We had a good time, but the place could use some updates, Ask buzymommy27 about Great Wolf Lodge Traverse City, Ask X9124TPandrewl about Great Wolf Lodge Traverse City, Ask T7979ZRanthonyg about Great Wolf Lodge Traverse City, Ask flyfishrman about Great Wolf Lodge Traverse City, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites. 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