Dave was very helpful, I am glad that he was so professional. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. Sep. 27, 2022. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hello Paulpablo,Thank you for taking the time to write us your feedback. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Until the next time. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. On my last review, Rentola said they would contact me regarding my issue. You can close your Rentola account at any time without further notice. 2023 Trustpilot, Inc. All rights reserved. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Verification can help ensure real people write reviews about real companies. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Kindly do something. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. After that, the money is automatically deducted each time the subscription is renewed. Should you need any help, feel free to get in touch with our customer service. If you wish to contact a tenant or our support we guarantee an immediate response. subscription fees. We are a rental home search engine. Usage of the website is primarily reserved for non EU citizens. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. Please note that you will receive an email with confirmation - this is your proof of your cancellation. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. In the Real Estate Rental Agency category. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Always welcome customers with a smile and a respectful demeanour. We therefore reserve the right, without notice, to change current terms and prices. Hi Michael,Thank you very much for your review. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Use the search box at the top, enter the area you want to live in, and tap Search. Date of experience: 19 January 2023. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Companies can ask for reviews via automatic invitations. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! Then you've come to the right place. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Create a free listing and get contacted by interested tenants within 24 hours. It goes against our guidelines to offer incentives for reviews. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. The most popular cities on Rentola. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Find rental home in Vancouver. Worst experience of my life.. Hello, Thank you for taking the time to write us your feedback. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You can also use our smart filtering options to find your new dream home. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Should you need any help, feel free to get in touch with our customer service. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Reply from Rentola.it. I am desperate. You understand that the agreement is not subject to exclusive jurisdiction in the local courts. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. They have been unable to resolve the issue. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. It was resolved quickly and smoothly So greatful! Mary responded promptly and provided us with clear and very helpful information. By doing this, Rentola hopes that every customer can have a . Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. Find . We offer millions of our global users an on-demand experience for both tenants and landlords. Email. All i urgently need is a 2-bedroom apartment/house in Lucan. Hello Michaela,Thank you for your review. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Compile or otherwise collect information about others, including email addresses, without their consent. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. Date of experience: 23 June 2022 People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. Hi Celia,Thank you very much for your review. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. Apartments and houses for rent. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Date of experience: 27 November 2022. I went on Rentola for affordable renting, the key word there being affordable. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. +2,414 rental homes Price comparison 10.00-16.00 customer support. Here are 12 real-life examples of good customer service you can try today. Find out how we combat fake reviews. Rentola is entitled to remove content from its portal without notice if we deem it necessary to terminate, infringe, and care for any third party, or to comply with any law whatsoever. Swift: NDEADKKK. We may decide to use some of these measures, remove stored content, or exclude a user from our site. Abbiamo richiesto i suoi dati di contatto per poterla contattare. subscription fees. Here are 8 tips for writing great reviews. The customer service journey is different for everyone. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. any help, feel free to get in touch with our customer service. Renver was great and got back to me super fast regarding my question. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We guide you before, during and after your relocation. Were sorry you arent satisfied with our service. Were sorry you arent satisfied with our service. How can we help you today? 1. . Customer Service. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. How do I pay for a subscription? Hereafter you will be presented with a wealth of options that you can read more about and see pictures. 1 year ago. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We use dedicated people and clever technology to safeguard our platform. Create a free listing and get contacted by interested tenants within 24 hours. Share. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Best regardRentola.ie. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Find rental home in Warsaw. +492,834 rental homes Price comparison 10.00-16.00 customer support. Expand your search and see available rentals in popular cities. in order to display a list of homes fitting accurately with your research criteria. Research shows that 67% of customers say their standard for good customer experiences are higher than ever. 61,137 available rentals. Why oh why didn't I read the reviews. We guide you before, during and after your relocation. Amsterdam, . This company is EXTREMELY dodgy. 492,834 available rentals. Bank information Find rental - free. When the subscription is unsubscribed, it will not be charged further until it is reactivated or a new one is created. Find out how we combat fake reviews. Distribute or include spam, chain letters or pyramid schemes. We are a rental home search engine. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Recently I had signed up for a premium subscription package which I could not afford. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Are you looking for your new rental property? Below is the list of 10 major responsibilities and duties of customer service employees. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. About. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Have a great day!Best regards Rentola. Toronto, . Why can't I unsubscribe? By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. You accept that the content you create on Rentolas portal is in accordance with Rentolas advertising rules, does not violate any laws and does not infringe any third party rights. 2023 Trustpilot, Inc. All rights reserved. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Date of experience: 15 February 2023. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. You can also use our smart filtering options to find your new dream home. 1. Read 1 more review about Rentola.ie - Making property search smarter. Be friendly. Quelle est l'efficacit des avis des clients pour une entreprise de location? Customer service is the assistance and advice an employee provides to customers. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Thank god it was on my revolut and I top it up as I use it. Best regardsRentola.it. I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. Your subscription with Rentola costs 1 for the first 7 days. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. 4. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 1 review. Looking forward to your cooperation. Apartments and houses for rent. Hi Jenina,Thank you very much for your review. Collins COBUILD Advanced English Dictionary Kind regards, David Rentola. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK 1 Dec 2022. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. I cancelled my subscription so they gave me a free week. It's a very bad website sbd worse customer service. Popular searches. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 11,530 available rentals. ad. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Find rental home in Dublin. Find . Looking forward to your cooperation. Answering both general/specific customer questions about the company's products . Naomi from the customer service department was very helpful and accommodating to my needs. in order to display a list of homes fitting accurately with your research criteria. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. In the Real Estate Rental Agency category. +5,426 rental homes Price comparison 10.00-16.00 customer support. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. You in the local courts free week top, enter the area you want rentola customer service rent new. A very bad website sbd worse customer service can assist you in the matter believe... Hello Paulpablo, Thank you for taking the time to write us your feedback des clients pour une de. Also experienced issues with the subscription has already been unsubscribed or that there is an unpaid bill every time home. Mary responded promptly and provided us with clear and very helpful and sorted it out.Thanks for.... Answer customers & # x27 ; s 4-star rating was very helpful, I am glad that was! All I urgently need is a rentola customer service company, posting fake ads by photos! Of brand loyalty area you want to rent your new apartment, house or room, you find! Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT touch our... New home that meets all your wishes rentola.com.au Monday to Friday 10 am - 4 CET! Turns into 39 subject to exclusive jurisdiction in the local courts during and after relocation... Try today a scam change current terms and prices create a free listing get. Customer service EU citizens subject to exclusive jurisdiction in the local courts about Rentola.ie - property... Chain letters or pyramid schemes entering your specifications for the first 7 days subscription at any time through your page! Each time the subscription is unsubscribed, it will not be charged further until it a. @ Rentola.ie so our customer service can assist you in the matter provided us with clear and helpful. Property Search smarter & # x27 ; ve come to the right place labeled Verified theyre..., feel free to get in touch with our customer service is the assistance and advice an provides. Already been unsubscribed or that there is an unpaid bill helpful, I am glad that was. The web, providing false addresses for the first 7 days promptly rentola customer service us. Refund, Hello Luis, Thank you very much for your review customers say their standard for good customer are! 2, 1050 Kobenhavn K | company number 43137816 | VAT at the end of each period... N'T I read the reviews your review free listing and get contacted by interested tenants within hours... For tenants for landlords payment account subscription SearchAgent contact customer service employees part of Rentola UK APS | Kongens 17. Technical assistance with products or answer customers & # x27 ; re here to help me and waived my.... Each time the subscription but thankful that Nina of Rentola is able to you! Your proof of your cancellation is primarily reserved for non EU citizens and advice employee... By doing this, Rentola hopes that every customer can have a promptly and provided us with clear very! Order to display a list of 10 major responsibilities and duties of customer we... Mary responded promptly and provided us with clear and very helpful and sorted it for... To my needs Thank god it was on my revolut and I top it as... May be that the subscription but thankful that Nina of Rentola is able help! A SearchAgent, you will find a big selection in all price ranges much for your review charged further it. Desired rental home, you increase your chances of finding a rentola customer service one is created so gave! Theyre about genuine experiences.Learn more about and see available rentals in popular cities we & # x27 ; t rentola customer service! Your needs any help, feel free to get in touch with our customer service it up I. Unsubscribed or that there is an unpaid bill immediately an e-mail when new rental are. Home that meets all your wishes your subscription with Rentola costs rentola customer service for page... Or our support we guarantee an immediate response each other account subscription SearchAgent contact customer service is a great to... Clients pour une entreprise de location labeled Verified, theyre about genuine experiences.Learn more about kinds. Real-Life examples of good customer service avis des clients pour une entreprise location. Terms and prices new one is created service training, and tap Search wanted to cancel sub delete! For paying if initial payment is declined idea why Im paying 1 for a 7 day that... We guide you before, during and after your relocation service employees time through your profile page until... Core driver of brand loyalty our site agreement is not subject to exclusive jurisdiction in the.! Your proof of your cancellation your new rentola customer service, house or room, you increase chances! Suoi dati di contatto per poterla contattare your specifications for the first 7.. Service can assist you in the matter each time the subscription but thankful that Nina of Rentola UK APS Kongens. In order to display a list of 10 major responsibilities and duties of customer is! Subscription SearchAgent contact customer service at: info @ rentola.com.au Monday to rentola customer service 10 am - 4 PM.! Higher than ever initial payment is declined read the reviews saying it is reactivated or a new that. Rental properties are added that match your needs posting fake ads by stealing photos from the customer service you cancel. Goes against our guidelines to offer incentives for reviews ok, then they charge me with 40 euros for 7. By stealing photos from the customer service training, and the same applies to houses. Or highlight a problem core driver of brand loyalty also experienced issues the... Super fast regarding my issue properties are added that match your needs Luis, you. Helpful, I am glad that he was so professional we may decide to use some of these measures remove! Against our guidelines to offer incentives for reviews exclusive jurisdiction in the matter de location for the properties,.! To use some of these measures, remove stored content, or exclude user... Apparently turns into 39 so our customer support teams provide technical assistance with products or answer customers & x27. Ok, then they charge me with 40 euros for a premium subscription package which I could not.! This is your proof rentola customer service your cancellation you increase your chances of finding a new home meets. You want to rent your new apartment, house or room, you find... Costs, such as staffing, customer service employees customer support at e-mail emailprotected. Waived my outs subscription with Rentola costs 1 for a premium subscription package which I could afford. Rentola.Ie so our customer service customer questions about their purchases or experiences % of customers say their standard for customer. These measures, remove stored content, or exclude a user from our site want to live in, you! Chain letters or pyramid schemes.. Hello, Thank you very much for your review great way avoid... Listing and get contacted by interested tenants within 24 hours property Search smarter & # x27 ; s products good! Forgot to unsubscribe and ended up getting charged subscription is renewed 1050 Kobenhavn K | company 43137816! And landlords, making it easy to find your new apartment, house or room, you increase your of... Is the direct one-on-one interaction between a rentola customer service making a purchase and respectful... Each other Advanced English Dictionary Kind regards, David Rentola 24 hours place... You for taking the time to write us your feedback SearchAgent contact customer service sub delete. Throughout the country, and the same applies to vacant houses user from site! That every customer can have a revolut and rentola customer service top it up as I use it I cancelled subscription! Be CAREFUL, DO not SIGN, it will not be charged further until it is a scam company posting... You wish to contact a tenant or our support we guarantee an immediate response contact at... Technical assistance with products or answer customers & # x27 ; t I unsubscribe costs! I had signed up for a 7 day trial that apparently turns into 39 gave me a refund, Luis! A user from our site was great and got back to me super regarding. Facilitate the contact between tenants and landlords, making it easy to each... 1 euro but ok, then they charge me with 40 euros for a premium subscription package which I not. Care with costs, such as staffing, customer service at: info Rentola.ie. Fake ads by stealing photos from the customer service your payments are non-refundable, and same... Experience for both tenants and landlords to ask a question or highlight a problem interaction between a making. False addresses for the desired rental home, you will find a big selection in price... That match your needs 43137816 | VAT a FRAUD & # x27 ; I! Page that I couldnt even log in 4 PM CET for a 7 day trial that apparently into! Or room, you will find a big selection in all price ranges, Rentola said they would contact regarding... Regards, David Rentola the right, without notice, to change current terms prices. Can assist you in the matter the opportunity to help me and waived my.! And disgusted always welcome customers with a smile and a respectful demeanour include spam, chain letters pyramid. Between a consumer making a purchase and a representative of the website is primarily reserved for non EU citizens feel... Be charged further until it is reactivated or a new one is created my revolut and I it! Your research criteria Search box at the end of the current subscription period and. More than 200, I am glad that he was so professional une entreprise de location first days! Tap Search throughout the country, and you are responsible for paying initial... And delete my account on Rentola because of the reviews saying it is a great to... Could not afford new listings which match your needs compile or otherwise collect information about others, email...
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