I think you would have lost the dispute since you signed an agreement to join the club. in: Unofficial Palladium Main Forum, Started by: Blueskies When it was about me paying, of course they were jumping down my throat for my credit card, but for a refund, nobody is able to help and all the people who ARE able to help are nowhere to be found. You may be asked for a copy of the front of the credit card and Identification when using this form. I don't like the high-pressure sales tactics used by travel clubs. Jamaica Mexico Spain Dominican Canal oficial de Palladium Travel Club. Travel Troubleshooter: Can Palladium Travel Club keep my money? ( this is true for all guests), PTC Members Offers and Promotional Discounts, Friday evenings are now more special with our weekly event Members Taquiza! It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Travel | On top of that, the "3-year membership" was only for 2 years. From what I can tell, Palladiums club is a curious combination of loyalty program, timeshare and all-inclusive. Do Not Sell/Share My Personal Information. On top of that, the "3-year membership" was only for 2 years. Puerto Vallarta Only offers a City Tour (no further details)at this time. Palladium Travel Club. Would dismantling Interstate 980 repair damage to Black neighborhoods? But that's not how travel clubs work. From the time our group was founded, in 2009, our goal has always been to reward and nurture the loyalty of our most faithful clients, who, year after year, choose us as the tourist destination where to enjoy their vacation and continue sharing the best times with us. My husband and I soon realized that the . Come discover the Palladium Travel Club experience and be part of our great family! Travel Troubleshooter: Lyft charged me $80 for damage to a car. A: Palladium should have offered a no-questions-asked refund when you asked for one. Frankly, I dont care whose law applies, and neither should Palladium. We are reaching out in hopes you can help us. Is a refund possible? There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. IRS delays tax deadline for Bay Area, but California hasn't followed: What should you do? Can you help me get a refund? It sold you the club membership in a high-pressure environment, when your defenses were at their lowest, while you were on vacation, and it should immediately refund the money. Grand Palladium Bvaro Suites Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Vallarta Resort & Spa, Grand Palladium White Island Resort & Spa, Grand Palladium Palace Ibiza Resort & Spa. Really? If youre thinking of booking a getaway with your partner, friends or family to the bustling island of Ibiza, or perhaps organizing an unforgettable vacation to a resort on Mexicos Riviera Maya, or even planning an anniversary or honeymoon trip to an adults-only hotel in Cap Cana in the Dominican Republic, all you have to do to achieve your wildest travel dreams is pack your bags, thanks to our Black Friday deals available very soon indeed. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. Palladium has reached out saying we cannot cancel and the dispute cannot stand. For sure we will be able to get over your expectations in the next time if you consider to give us another opportunity. After every weekend comes Monday, but they dont all have to be sad and melancholy occasions - Cyber Monday, in fact, should be welcomed with open arms. Book. !, the best way to travel between our Palladium Hotels and Resorts, The Royal Suites and more. Discover the benefits offered by PALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our . Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Lucea: 11,574 Hotel Reviews, 10,401 traveller photos, and great deals for Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, ranked #2 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. I think travel companies hurt themselves when they market their products in this way. Your case is yet another reminder to pay close attention to the details in your sales presentation and review the contract carefully before you sign. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? All other TC room categories will have access to the respective room service menus that all guests may order from. Guest satisfaction is our number one goal and there is nothing better than achieving it. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! It is nice to read that you like those aspects of your stay, from the beauty of the landscape to the wide quality and variety gastronomy offer. I contacted Palladium on your behalf. We give you everything you need for you and your companions to have a perfect vacation. I hate super long reviews. They were great and would recommend them. Grand Palladium Lady Hamilton Resort & Spa. What are Non-refundable promotions? And I see no reason to change my opinion about travel clubs. On top of that, the "3-year membership" was only for 2 years. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. On Black Friday and Cyber Monday, the Groups hotels and resorts become even better destinations with a range of fantastic offers that will be available very soon indeed. Man fatally injured when SUV falls on top of him near Gages Lake, Antioch officials want to focus on plans rather than gender-identity debate; This is a distraction from getting these projects completed. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Get Morning Report and other email newsletters. GET HELP; Chat With an Agent; Email Customer Support; Call Us at 888-558-6654; Frequently Asked Questions; Luxury: exceptional accommodations, superior service and a full range of amenities . Christopher Elliott. I list the names, numbers and email addresses for the Palladium Travel Club executives on my nonprofit consumer advocacy site. Dear wgcman,We want to thank you for your preference for third time selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. Christopher Elliott, King Features Syndicate, Inc. http://www.palladiumtravelclub.com/en/faqs. Palladium Travel Club is the Palladium Hotel Group Vacation Club that offers a tailored program with exclusive benefits for all its members. - See 14 419 traveller reviews, 10,316 candid photos, and great deals for Grand Palladium Punta Cana Resort & Spa at Tripadvisor. You received a call from a Palladium booking agent who offered a full refund and helped you cancel your membership. Thank you again for making us your choice hotel for 6th time when visiting Riviera Maya and for your lovely review; it will be a real pleasure to welcome you back and please do not hesitate contact us beforehand to organize every detail of your next stay. So, I have to pre-pay for all my bookings? collections@palladiumtravelclub.com, Pre Payment Authorization Letter Riviera Maya, Pre Payment Authorization Letter Puerto Vallarta, Pre Pament Authorization Letter Punta Cana, Please note, in order to follow up you could send it to. It is wonderful to read that you loved every aspect of your stay, from the wonderfun wildlife around us to the quality of our buffets; the gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we were able to conquer yours.Thank you for making us your choice hotel when visiting Riviera Maya and for your heartwarming review and nice recommendation; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable experience. Forums Palladium Travel Club, Started by: Anne You can unsubscribe at any time. The gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates.Thank you for making us your choice hotel when visiting Riviera Maya and for your heartwarming review and your nice recommendation; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable experience. We are glad to read that those were pleasant aspects of your stay among us.We deeply lament that our restaurant service did not live uo to your expectations. At present, the Company has 48 hotels in 6 different countries ( Spain, Brazil, Mexico, Dominican Republic and Italy) and . I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Note: The Travel Club information has been kindly provided by Peter Gittinger, written byElviraEspinosa Zamora. it was nothing fancy, but very . We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. These promotions are an additional benefit to the existing available ones to our Members, who can also take advantage of an additional discount when booking and pre-paying their reservations. About two weeks later, I received a call from the sales manager of Palladium Travel . Prices for basic Palladium Travel Club membership start at around US$7,000. Here you have the principal information about Palladium Travel Club. On top of that, the "3-year membership" was only for 2 years. Palladium Hotel Group has 8 very clearly defined options to satisfy every single travel need you might have. Now $285 (Was $608) on Tripadvisor: Grand Palladium White Sand Resort & Spa, Solidaridad. Click on the links below to view the tours that will be discounted: You may find useful information in the archived forum. Tripadvisor performs checks on reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Spain, Brazil, Mexico, Dominican Republic and Italy. At the members' parties you will collect thousands of anecdotes. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Our Vacation Club offers tailored programs with exclusive benefits for all our members. I would like to point out more about this system. Dear Wopper,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.Although we were very saddened to read that our Service did not live up to your expectations, we are grateful for the time you took out of your day to reach out to us and notify us of your experience.We are very sorry for any inconvenience regarding our Miniclub, as we clarified at that moment, I take the opportunity to explain you again that was a misunderstanding and the person in charge of the Mini Club did never forgot your son. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,879 reviews and 10,410 candid photos. We do have different types of memberships, because we want to offer you a program that fits better your needs, there is some members that like to travel few weeks per year, or another ones that travel just one week, theres some of you that you always travel with your kids and other that travel without kids, but, I can tell you that pretty much ALL the members has the same benefits (presidential members has a little bit more) when you are staying in any of our resorts. Private check-in, PTC members-only areas inside the hotels, premium drinks, free tours, discounts at Zentropia, among others. Find a Travel Agent ; Help. Are you looking to make the most of your holidays? Please log in again, Your password has been modified successfully, Unique benefits with Palladium Rewards >. I suppose this would be the greatest pro in my opinion, having the ability to travel with greater frequency. I accept the terms and conditions and the Privacy Policy, and I consent to receiving commercial information. I found the food okay, it's a buffet, so my expectations weren't high, my husband didn't really like it. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. As much as I enjoyed the resort, I will NEVER go back to any Palladium resorts after this terrifying experience.More, Dear Maryo HS,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. 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